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Forbo AI Assistant

The Forbo AI Assistant is designed to provide you with 24/7 technical support. It is constantly learning and being updated, so we appreciate your patience and understanding. If you encounter any quirks or unexpected responses, please let us know.

Select 'MORE' to learn how to get the best results from the AI Assistant.

To get the best results, try to use concise, specific prompts and avoid ambiguity. So for example, rather than ask “Tell me about Tessera”, which is open to much ambiguity as there are many different products that fall under that brand. modify the question to be about a specific range or specific technical query regarding a range.

For example:
“Can you give me details on Tessera Teviot”
“How do I clean Marmoleum Real”
“What entrance flooring system is best for moisture absorption”
“What thickness is Safestep R11 available in”

Contact our team
If you encounter any quirks or unexpected responses or if you can't find the answer you're looking for, please email us at uktechnicalsupport@forbo.com and one of the team will get back to you (within normal working hours).


Please note: The Forbo AI Assistant is powered by AI, so surprises and mistakes are possible.

Contact us: If you encounter any quirks or unexpected responses or if you can't find the answer you're looking for, please email us at uktechnicalsupport@forbo.com and one of the team will get back to you (within normal working hours).

Data Privacy Note: We will process your data only for the purpose recognizable for you at the time of data transmission to us. We partly engage external service providers, domestic and foreign, for the processing of data. For more details on Data Privacy at Forbo as well as your rights as data subject, please refer to our Data Privacy Declaration